Staybridge Suites Midland

Pros: heated pool & hot tub. Rooms are decent, free breakfast, decent gym, & nice fire outside. Cons: they double charged us for each day we were here and claimed it is a normal hold. It’s not normal, and now we have to dispute 100s of dollars in charges. (Around $450 to be exact). So if this is “normal” be prepared to have them take tons of money from your account as a “hold” on top of charging you for the room! We were provided with 2 towels then told they do not offer cleaning service on the weekend. So we had to remove our trash and constantly go get towels from the front desk. If it wasn’t for the charges and now having to dispute all of this mess, I would have recommended this place.

Property isn’t what it looks like on the photos, very run down inside the rooms not kept up well. Also was in two different rooms and neither of the ac units worked correctly. Seems as if property had control of thermostats to limit the cool or heating capabilities in the rooms. Staff was great, but was not impressed for the price.

Room was large and clean. Everything functioned well un the kitchenette. Good size flat screen TV. Bed was clean and comfortable. Our only complaint was the individual room heat and air made a high pitched noise. Noise appeared to be the fan spinning. It was not lous, but irritating. Fortunately, the weather was nice and we shut the AC/heater off.

Have stayed here before and loved it. The room we got this time was not very clean or well kept. Lots of things in the room broken, light bulbs burnt out, not very clean. Just kind of a let down.

Great rooms.. Good Breakfast. Women at front desk in the evening is super helpful.

Bed was clean and comfy. Thats all that was good. They gave us an animal room, so my wifes allergies were horrible the whole stay. Would not change our room because we used third party. The gave us a room with a broken sink, stains on the floor, and broken chair. The did say i could move after sink started leaking on floor. I said no because my children were asleep. I was annoyed because they wouldnt let us move when we arrived. Just felt like I wasnt wanted there.

Overall stay was good hotel was exceptional breakfast was great. Staff was amazing only thing one button on remote didn’t work but no biggie

The staff was wonderful, they were friendly. The room was clean and updated & the breakfast had good options.

Great, quick check in, very clean and cozy. Breakfast and coffee were really good. Very friendly staff.